Frequently asked questions

Answers for the most important leadership quesitons

Q. Why do you emphasize cultural performance?

A. No matter what industry you operate within, or how large your organization is, people, particularly your front-line leaders, are the key to rapid and sustainable performance improvement. We focus on your culture, and how you operationalize it, for that reason.

Q. Our HR department handles our culture initiatives. Why should operations focus on workplace culture?

A. Traditionally, culture initiatives have been within the purview of human resources departments and many times fail as they are implemented across an organization due to cross-departmental dissonance. Our experience is that your culture is the key contributor to improving operational performance. By focusing on the “cultural integrity” across your organization, especially in the areas, and with the people, that directly impact performance, your culture is stronger and more accountable to the bottom line.

Q. What metrics do you track to indicate a successful implementation?

A. We track overall savings and ROI as well as the percent increase improvement of yields, capacity utilization, direct labor with fringe, indirect labor with fringe, overhead, salaries, packaging, repair and maintenance, and inventory reduction/balancing (working capital).

Q. What industries do you work in?

A. We have implemented rapid and sustained performance improvement in both goods and services sectors across many industries. You’ll find a complete list of the industries we serve.

Q. Do you guarantee results?

A. Yes, we do. We have never worked with a client partner for which we failed to deliver on the opportunities for improvement that we uncovered in our initial assessment.

Q. How long does it take to produce results?

A. Just like there is no typical client or company, there is no one-size-fits-all timeline for our process. Our approach is customized to suit the unique needs and areas of improvement for each potential client. After our initial 2-week assessment, our engagements can run anywhere from 8 to 40 weeks.

Q. How are you different from our internal Continuous Improvement/ Operational Excellence resources?

A. What sets the POWERs team apart from other resources is our substantial operations, finance, and human resources experience in the manufacturing sector combined with our unique approach to manufacturing consulting: Operationalizing Your Culture. We seek to purposefully align your organization’s culture with the skills and behaviors that will lead directly to higher productivity and efficiency, sustainable performance improvement, and a healthier bottom line.