Front-line Leadership

"My front-line managers spend most of their shifts reacting to the problems on the line. How do I get them thinking ahead of the daily fire-fighting, let alone train them?"

Explore
Let's Talk

FRONT-LINE LEADERSHIP TRAINING CUSTOMIZED TO FIT YOUR FIRM

Empower your front-line leaders to deliver and sustain the performance metrics you need to grow your competitive advantage.

Challenges
Effectiveness
UNIQUE Approach
OPERATIONAL POTENTIAL
Front-Line Video

ONLY 12% OF BUSINESSES INVEST SUFFICIENTLY IN THEIR FRONT-LINE LEADERS

According to Harvard Business Review, front-line managers and supervisors make up roughly 60% of a company’s management ranks. They are the glue that holds a business together and responsible for the most critical day-to-day performance metrics.

However, most front-line leaders are often promoted up from the workforce without the proper training and leadership skills necessary to function effectively. A 2014 Harvard Business Review report uncovers that only 12% of the businesses surveyed invest sufficiently in their front-line managers.

Rarely do they know how to motivate people and successfully integrate the tools, methods, systems, and processes required for your firm to operate at full capacity. Yet, as much as 95% of your operational throughput flows through their hands.

The Challenge

Your front-line leaders wind up chasing problems and fire-fighting every day. Over time they learn to survive in the chaos, leading to disengagement from their job and sub-standard performance. Ultimately, they may burn out and leave. And in this tight labor market, finding someone to replace them can be time-consuming and costly. When trying to make these front-line leaders more effective, companies face many challenges.

The POWERS Solution

We dig in, side by side with you and your team to uncover the issues affecting performance in order to put transformative and sustainable solutions in place. By implementing our recommendations, you'll empower your front-line leaders to deliver the performance metrics you need now and over the long haul. They'll be more engaged in their work and love what they do. And they'll appreciate the training and support you provided.

The Importance of Developing Your Front-Line Leaders

Continue Reading

Case Study

Further Insights
Let's Talk
importance-graphic

WHAT DO YOUR FRONT-LINE LEADERS NEED TO BE MORE EFFECTIVE?

Team leaders require training to master the language, interactions, and behaviors that will result in the performance improvements you need in the short term and over the long haul.

SELF AWARENESS

SELF AWARENESS

Understanding personal strengths and weaknesses and how to interact with others who have different strengths and weaknesses.

COMMUNICATION SKILLS

COMMUNICATION SKILLS

The ability to listen and communicate with people at all levels in the business, especially goals and expectations

LEARNING AGILITY

LEARNING AGILITY

The ability to quickly apply lessons that have been learned to new obstacles and challenges.

MOTIVATING OTHERS

MOTIVATING OTHERS

The ability to inspire commitment and excellence in others.

INFLUENCING OUTCOMES

INFLUENCING OUTCOMES

Accomplishing goals by inspiring actions and decisions in the team.

POLITICAL SAVVINESS


POLITICAL SAVVINESS

Relating well to others and developing positive relationships.

Let's Talk

OUR UNIQUE AND PROVEN APPROACH TO FRONT-LINE LEADERSHIP TRAINING

We've developed our approach to managerial and supervisory training through years of working in large-scale firms, empowering their leaders, and delivering sustainable performance improvements. We deliver our training program throughout the day, as the action unfolds. This unique approach provides coaching and mentoring at the side of your front-line leadership team not only to develop their practical supervisory skills but how those abilities impact overall company performance. Our method of real-time, hands-on training empowers your firm's leaders with the decision-making skills, language, and behaviors necessary to deliver significant performance improvements very rapidly.

Our approach is based on the following actions:

Identify

Identify the daily reality through side-by-side work.

investigate

We work hand in hand with your staff to investigate the best metrics of success.

Build

Build trusted relationships.

Train

Train primarily in the work center.

Realize

Realize fundamental leadership principles.

CUSTOMIZE

Customize implementation for your operations.

Plan

Derive plan from your corporate mission and values.

Define

Define by your leadership style.

SUSTAIN

Sustain by your Management Operating System.

Case Study

Further Insights
Let's Talk

REALIZE AND SUSTAIN YOUR FULL OPERATIONAL POTENTIAL

Our approach to Leadership Training and Development is customized to the needs of each of our clients. Certainly, some elements of supervisory skills and behaviors are universal, but your needs, your goals, your metrics are unique. The skills that are beyond those provided in a typical training course are the ones that will have the most significant impact on your bottom line.

No organization in the world is exactly like yours.

The full potential of efficiency within your operations is a function of your:

  • CUSTOMERS

    and the products you sell.

  • COMMITMENTS

    to customers and employees.

  • Culture

    desired and actual.

  • Capital

We augment basic leadership training with the skills that you need to deliver your product to your customers on time with the promised quality while maintaining a work environment that is conducive to those objectives.

Let's Talk

WE DELIVER CRITICAL PERFORMANCE IMPROVEMENT FOR MANY INDUSTRY LEADERS IN MONTHS, NOT YEARS.

Stay in the KNOW

Get the latest information on Business Performance Improvement right in your inbox, every month. Topics range from Front-line Leadership Development, Shop Floor Excellence, Maintenance Performance Improvement, and Operationalizing Your Culture. 

Screenshot (49)