Frontline Leadership Training

Frontline Leadership

"My frontline managers spend most of their shifts reacting to the problems on the line. How do I get them thinking ahead of the daily fire-fighting, let alone train them?"

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FRONTLINE LEADERSHIP TRAINING CUSTOMIZED TO FIT YOUR COMPANY

Empower your frontline leaders to deliver and sustain the performance metrics you need to grow your competitive advantage.

Challenges

Effectiveness

UNIQUE Approach

OPERATIONAL POTENTIAL

ONLY 12% OF BUSINESSES INVEST SUFFICIENTLY IN THEIR FRONTLINE LEADERS

According to Harvard Business Review, frontline managers, foremen, and supervisors make up roughly 60% of a company’s management ranks. They are the glue that holds a business together and they are responsible for the most critical day-to-day performance metrics.

However, most frontline leaders are often promoted up from the workforce without the proper training around best practices and leadership skills necessary to function effectively and increase productivity. A 2014 Harvard Business Review report uncovers that only 12% of the businesses surveyed invest sufficiently in their frontline managers.

Rarely do they know how to motivate people and successfully integrate the tools, methods, systems, and processes required for your firm to operate at full capacity. Yet, as much as 95% of your operational throughput flows through their hands.

The Challenge

Your front-line leaders wind up chasing problems and fire-fighting every day. Over time they learn to survive in the chaos, leading to disengagement from their job and sub-standard performance. Ultimately, they may burn out and leave. And in this tight labor market, finding someone to replace them can be time-consuming and costly. When trying to make these front-line leaders more effective, companies face many challenges.

The POWERS Solution

We dig in, side by side with you and your team to uncover the issues affecting performance in order to put transformative and sustainable optimization solutions in place. By implementing our expert recommendations, you'll empower your front-line leaders to deliver the performance metrics you need now and over the long haul. They'll be more engaged in their work and love what they do. And they'll appreciate the training and support you provided.

The Importance of Developing Your Front-Line Leaders

Case Study

Further Insights

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Exclusive Business Performance Improvement Content – On us

WHAT DO YOUR FRONTLINE LEADERS NEED TO BE MORE EFFECTIVE?

Team leaders require training to master the language, interactions, and behaviors that will result in the performance improvements you need in the short term and over the long haul.

SELF AWARENESS

Understanding personal strengths and weaknesses and how to interact with others who have different strengths and weaknesses.

COMMUNICATION SKILLS

The ability to listen and communicate with people at all levels in the business, especially goals and expectations

LEARNING AGILITY

The ability to quickly apply lessons that have been learned to new obstacles and challenges.

MOTIVATING OTHERS

The ability to inspire commitment and excellence in others.

INFLUENCING OUTCOMES

Accomplishing goals by inspiring actions and decisions in the team.

POLITICAL SAVVINESS

Relating well to others and developing positive relationships.

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OUR UNIQUE AND PROVEN APPROACH TO FRONTLINE LEADERSHIP TRAINING

We've developed our managerial and supervisory training approach through years of working in large-scale organizations, empowering their leaders, and delivering sustainable performance improvements. We deliver our training program throughout the day as the action unfolds. This unique approach provides coaching and mentoring at the side of your frontline leadership team to develop their practical supervisory skills and how those abilities impact overall company performance. Our method of real-time, hands-on training goes beyond the work of just consultants or advisors. It empowers your firm's leaders with the decision-making skills, language, and behaviors necessary to deliver significant performance improvements rapidly.

Our approach is based on the following actions:

Identify

Identify the daily reality through side-by-side work.

investigate

We work hand in hand with your staff to investigate the best metrics of success.

Build

Build trusted relationships.

Train

Train primarily in the work center.

Realize

Realize fundamental leadership principles.

CUSTOMIZE

Customize implementation for your operations.

Plan

Derive plan from your corporate mission and values.

Define

Define by your leadership style.

SUSTAIN

Sustain by your Management Operating System.

Case Study

Further Insights

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REALIZE AND SUSTAIN YOUR FULL OPERATIONAL POTENTIAL

Our approach to Leadership Training and Development is customized to the needs of each of our clients. Certainly, some elements of supervisory skills and behaviors are universal, but your needs, your goals, and your performance metrics are unique. The skills that are beyond those provided in a typical training course are the ones that will have the most significant impact on your bottom line.

No organization in the world is exactly like yours.

The full potential of efficiency within your operations is a function of your:

CUSTOMERS
and the products you sell.
COMMITMENTS
to customers and employees.
Culture
desired and actual.
Capital

We augment basic leadership training with the skills that your team needs to deliver your product to your customers on time with the promised quality while maintaining a work environment that is conducive to those objectives.

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FRONTLINE LEADERSHIP resources

VIDEO MICROLEARNING

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We've implemented a series of short and informative videos designed to improve, optimize, and sustain the performance of your organization. Sean Hart, CEO of POWERS, tackles productivity topics like Set-Up, Start-Up, Shut Down and Optimizing Hourly Performance. Dr. Donte Vaughn, our Vice President, Organizational Leadership & Culture, covers how your company's culture impacts performance. The objective is to deliver high-value microlearning you can use today.

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