Operationalize Company Culture
Our Culture Performance Management methodology operationalizes company culture to transform performance and achieve critical improvements in months, not years.
The Values and Purpose of a Company Embodied by its People
“We believe that it’s really important to come up with core values that you can commit to. And by commit, we mean that you’re willing to hire and fire based on them. If you’re willing to do that, then you’re well on your way to building a company culture that is in line with the brand you want to build.” – Tony Hsieh, CEO, Zappos
What is Company Culture, and Why is it Vital to Performance?
Employees’ overall ratings of their company’s qualities, like collaboration, work environment, and mission and value alignment, are 20% higher at companies with strong cultures. – Culture IQ
Company culture is essentially the personality of a company: how employees behave in the company and how the organization gets things done. Company culture consists of company values, vision, beliefs, and habits. The most important part of any company is the people. So when work culture isn’t great, company performance also suffers.
According to Forbes, culture has to do with “company vision, values, norms, systems, symbols, language, assumptions, beliefs, and habits.” Company culture is something that exists in your company’s DNA, not something that employees bring with them.
Some companies, for example, have a very team-oriented culture with participation from workers at all levels whereas other companies have a more formal and traditional work culture. Other companies–like Google–have an informal and comfortable culture. Whatever your company culture, it matters to the overall performance of the company.
Company Culture Challenges
Most leaders believe accurately that a purposeful shift in culture is necessary to transform their business, but few know how to make this leap. Sometimes, leaders may try to bring in a costly consultant or advisor to recommend how to fix the problem, but no concrete, realistic steps emerge from that investment.
What if your leaders had a deep understanding of the best practices and behaviors that produce successful cultures and optimize performance, the insight on the methodology to implement this culture change, and the visibility to see and measure the attainment of these behaviors in real-time
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Company Culture by the Numbers
The values, norms, systems, symbols, language, assumptions, beliefs, and habits that companies build up over time. -FORBES
Creating a culture of engagement requires more than completing an annual employee survey and then leaving managers on their own. It requires an organization to take a close look at how critical engagement elements align with their performance development and training, approach to teamwork, and human capital strategy. Our method at POWERS is to do just that, working shoulder-to-shoulder on meeting the challenge in a comprehensive, sustainable way.
Of employees at winning company cultures who express confidence in company leadership
Higher employee engagement
24% less turnover
14% increase in productivity
Increase in revenue growth for companies with strong cultures
Better customer outcomes
10% higher customer ratings
20% increase in sales
Highest cumulative returns for 13 companies that have appeared on Fortune’s annual “100 Best Companies To Work For” list every year
Profits & success metrics
4x success rate
21% greater profitability
Why Workplace Culture Matters
For employees, workplace culture is important because it can determine how much workers enjoy being at work. When an employee’s personal values, beliefs, and habits align with the company’s values and beliefs, they will fit in in the workplace, positively impacting overall performance.
On the other hand, employees that have beliefs, values, and habits that don’t align with the company’s are not likely to enjoy being in the workplace, and it’s imperative for companies to hire employees who fit in with their company culture.
The more the employees enjoy being at work and feel like they’re part of the larger group, the higher the overall performance will be. They are also more likely to stay in a particular job for longer. Having low turnaround and retaining employees for longer will also help performance in the workplace.
How Work Culture Affects Performance
When your workforce feels comfortable, connected, and aligned with company culture, they will be more positively engaged in the workplace and ultimately perform at a higher level. For example, research from the University of Warwick reveals that happy employees are 12% more productive than unhappy employees. Thus, in a company with a well-defined workplace culture and employees with a positive connection to that culture, business goals are supported.
John Kotter assessed the cultures of 200 organizations and analyzed the way culture affected performance in the employees, and he found that businesses who empowered their employees to live their company culture outperformed those businesses that did not.
After POWERS has implemented a cultural shift, CultureWorx gives you the ability to continue to sustain that shift for the long term. CultureWorX is a mobile app that provides your organization, from your frontline personnel up to the corner office, with expert, specific, trackable metrics around your business’ culture in real-time, right on your smartphone, tablet, or desktop device. It will continue to solve the Culture Gap that occurs when your company values are a, b, and c, but your management behavior is x, y, and z. CultureWorx will give you a process and platform for cultural integration and real cultural management and improvement.
CultureWorx also defines corporate values and the key KPIs by area and responsibility, developing a cultural blueprint, and linking cultural connections to KPIs. It integrates into the cultural blueprint the interactions, behaviors, and communications facilitating the emotional connection with the employees. It uses artificial intelligence to customize reminders based on individuals’ key growth areas. CultureWorx creates a dictionary of cultural concepts, giving you one common language defined and understood. Put simply, it increases overall performance by optimizing culture.
Find out more about this exciting new way to put your company’s culture right in the palm of your hand at getcultureworx.com.
Operational Culture Resources
We’ve implemented a series of short and informative videos designed to help you improve, optimize, and sustain your organization’s performance. Sean Hart, CEO of POWERS, tackles productivity topics like Set-Up, Start-Up, Shut Down, and Optimizing Hourly Performance. Dr. Donte Vaughn, our Culture Performance Management Advisor, covers how your company’s culture impacts performance. The objective is to deliver high-value microlearning you can use today.