Facing unprecedented customer demand and rapidly changing market conditions, V. Suárez, one of Puerto Rico’s largest distributors in food, beverage, and consumer goods, turned to the team at POWERS for rapid improvement.
Founded in 1943 by Vicente Suárez Alvarez and two partners, José Alvarez and Arcadio Suárez, V. Suárez & Co., Inc. has consistently grown through the years with a healthy blend of classic traditions and a modern outlook.
V. Suárez & Co., Inc. is a wholesale and distribution powerhouse. They are one of the largest distributors in Puerto Rico with a diversified product portfolio in the beverage, food, household goods, personal care, and pet categories.
Their organization is renowned for setting standards of performance and integrity within the distribution industry and discovering new possibilities and opportunities.
Faced with unparelleled demand pressure that tested the limits of this vaunted organization to remain competitive and satisfy their diverse and changing customer needs, they turned to the team at POWERS.
During our discovery process, our team found that
in addition to heightened demand, the makeup of the warehouse picking they performed had changed from primarily pallet-picking to mostly case picking and affected performance.
Our team also uncovered that the facility lacked discipline in its processes and was missing several methods to facilitate efficient warehouse management. The ineffi-ciency led to hiring additional employees that added to the facility’s overall efficiency and operating costs.
The Distribution Center (DC) had few performance metrics in place from which to manage the business, and the reported information was often inaccurate.
As a result, we identified several opportunities in the DC, focusing our efforts on the inbound, picking, outbound, and warehouse layout.