Our key difference is an emphasis on your front-line leadership team and how they engage and interact with your people to maximize their performance in critical areas of your organization’s operational health. We call it “operationalizing” your company culture. We align your stated purpose, values, and beliefs to the measurable leadership and workforce attitudes and behaviors, which ultimately influence how decisions are made and performance results are achieved. Then we tie those attitudes and behaviors to improving operational performance outcomes to drive continuous improvement and sustainability of the results. Through this proven process, we help improve your competitive advantage, increase your organization’s overall operational performance, and respond more dynamically to marketplace demands. All of which translates directly to improving your bottom line.

We work with your people directly, side by side, on the shop floor, across departments, according to your health and safety protocols, to train your front-line leaders to impact performance immediately and sustain those improvements over the long haul. Our team is well-versed and experienced in overarching performance approaches like Lean Six Sigma, Enterprise Resource Planning (ERP) systems, and quality improvement methods. But that is not our focus. We focus instead on the input variable that most impacts performance outcomes no matter what manufacturing operations systems or processes you use: your people and your operational culture. By doing so, we introduce performance improvements that are rapid, sustainable, and embraced by your entire team, from the shop floor to the boardroom.