POWERS Management Consulting Culture Powers Business brand logo

Culture Powers Business™

Close this search box.

The Role of Technology in Food and Beverage Shop Floor Excellence

The Role of Technology in Food and Beverage Shop Floor Excellence

If a food and beverage manufacturer is interested in improving their processes on the shop floor, the first step is to establish true workflow. 

Companies in the food and beverage industry have strict guidelines they need to follow in regards to cleanliness and organization. While in other industries, strict guidelines and procedures must also be followed, if they aren’t, only the company suffers. However, if employees in the food and beverage industry act carelessly on the shop floor, it can actually cause severe illness or even death to the consumers. 

In 2021, In the United States, there were a total of 270 food and beverage recalls, a 20% decline over the prior year as reported by the USDA Food Safety and Inspection Service (FSIS) and the Food and Drug Administration (FDA). A food recall is when a food producer removes a product from the marketplace because there is reason to believe that it may cause consumers to become ill. In some situations, government agencies may request a food recall. Food recalls may happen for many reasons including discovery of organisms such as illness-inducing bacteria or parasites, foreign objects such as glass or metal particles found in the product, or major allergens not properly labeled on the packaging.

Food Control

While shop floor excellence is important in every industry, the stakes are higher in the food and beverage industry. The food industry places importance on the concept of food control which includes factors such as:


Procedures and practices that prevent microbiological and toxicological hazards


Focusing on foods which have nutritional profiles that are beneficial to consumers


Characteristics like aroma, taste, palatability, and appearance


Characteristics of economic advantage and consumer utility, involving packaging, convenience, and shelf-life

In order for a company to be able to focus on food control, they must have excellence on the shop floor. The key to shop floor excellence is having every employee commit to improving and enhancing the business. 

If a company is interested in improving their processes on the shop floor, the first step is to establish true workflow. Each operator should have a clear signal to begin and stop work. An understandable system should be put into place. If there are problems, they need to be resolved. It’s not enough to just put a bandage on the issue and hope it will resolve itself.

Technological Advances

Technology plays a critical role in the shop floor excellence in a food and beverage manufacturer. Staying updated on the latest technological advances is not high on the priority list for many manufacturers in the food and beverage industry, however. This is especially true for mid-sized companies that don’t have a lot of money to invest. The idea of implementing new technology can seem daunting, and it can be difficult to take such a significant step. Sometimes, however, it can make things easier, and it can greatly improve the processes on the shop floor. 

For manufacturers in the food and beverage industry, a manufacturing execution system (MES) could be useful when it comes to shifting the company culture towards continuous improvement. MES solutions can bring about positive changes for both small and large companies.

MES Solutions and the Shop Floor

For any manufacturing company, the shop floor is where all the action happens. This is especially true in the food and beverage industry. Human error, however, is common, and machines often break. The company will not perform in a way that’s necessary to turn a profit if the shop floor is not efficient. 

With the right MES (Manufacturing Execution System) solution, any manufacturing team can run the shop floor in a more productive way. The key to staying competitive is the ability to make confident, quick decisions. This can be quite difficult if a company is pulling data manually. 

MES software may be the perfect solution for any manufacturing company in the food and beverage industry. It can:

  • Advance the processes on the shop floor and contribute to shop floor excellence.
  • Identify potential problems before they actually occur.
  • Merge with any existing systems that are already in place.
  • Provide data and insights to employees who need to make decisions about how to be more productive and efficient. 

While it’s clear that there are many ways technology can make food and beverage companies more efficient and productive, unfortunately, many companies seem to be resistant to new ways of doing things. According to Food Engineering, more than half of food and beverage manufacturers in the United States still use spreadsheets for various applications.

The Need for Digitalization

In order to be more efficient, stay competitive, and see shop floor excellence, manufacturers in the food and beverage industry must embrace digitalization and new technology. This does not mean that a manufacturer needs to convert all of their systems and processes in one fell swoop, but they need to be open to upgrading small projects one by one with an understanding that technology advances constantly, and there may never be an end in sight when it comes to upgrading systems and processes.

The Industrial Internet of Things (IIoT)

The Industrial Internet of Things (IIoT) puts technologies like intelligent devices and networked sensors and puts them to use on the shop floor. It collects data that drives artificial intelligence as well as predictive analytics. Connecting sensors via IIoT eliminates the need for manual processes and greatly reduces the chance of human error. 

Matthew Hartman, PE, senior automation sales, of Blantech–a supplier of software and equipment for mixing, cooking, cooling, material handling, marinating, cryogenics, and custom and advanced solutions–recently spoke to Food Engineering about how the “industrial internet of thing” is a “journey–not a destination.” He said, “The process data removes the sometimes wrong ‘gut feel’ and moves to data-supported decisions. Many times, decisions are made with large safety factors, because you just don’t know what is happening in the process. However, with process data, such as temperature, pressure and flow, you know how to safely optimize your process to yield optimal culinary, safety and production requirements.”


In order to increase efficiency, productivity, and shop floor excellence–which is not only a desired outcome, but a necessary one for food and beverage manufacturers–technology must be embraced. However, there is only so much technology can do if the operators are still using inefficient processes. 

At POWERS, we implement our proven Culture Performance Management™ methodology to connect the dots between optimized company culture and desired operational performance outcomes to ensure an adherence to shop floor excellence. 

Our team has helped executive leadership across many industry verticals operationalize their culture for rapid and sustained performance improvement, increased competitive advantage, greater value, and a stronger bottom line.

To put our experienced team and proven track record to work for you, schedule an initial discovery and analysis by calling +1 678-971-4711, or emailing us at info@thepowerscompany.com.

Connect Quickly to Content by Category

Get the latest Culture Performance Management insights delivered to your inbox

About the Author

Dr. Donte Vaughn, DM, MSM, Culture Performance Management Advisor
Dr. Donte Vaughn, DM, MSM

Chief Culture Officer

Dr. Donte Vaughn is CEO of CultureWorx and Culture Performance Management Advisor to POWERS.

Randall Powers, Founder, Managing Partner
Randall Powers

Managing Partner

Randall Powers concentrates on Operational and Financial Due Diligence, Strategic Development,, and Business Development.